Featuring an adjustable cable cascading into a curved shade made from natural alabaster stone, our Arica Collection adds a touch of organic elegance. Designed to highlight the beautiful variations found in natural alabaster, each luminous shade showcases delicate swirls of unique veining making each pendant truly one-of-a-kind.
| Voltage | 110V-240V (Available) |
| Material | Metal, Natural Alabaster Stone. |
| Finish | Antique Brass |
| Light source color | Warm white 3000K(Default) / Daylight 4000K |
| Number of Lights | 7 / 15 / 30 |
| Light Source | 10-watt max T3 bulbs (Included) |
| Dimmable | Yes |
| Assembly Required | Required |
| Power Source | (Hardwire) Professional installation recommended |
| Application | Home/Villa/Hotel/Living Room/Dining Room/Bedroom/ |
| New-Old | New |
| Product Warranty | 2-year |
| Certification | UL/CE/SAA |
Return Policy
Hermanlamp’s return policy lasts for 30 days from the date you receive your item. Unfortunately, returns requested after this period are not eligible for a refund or exchange. To initiate a return, please email
support@penmery.com. We will reply with the return mailing address, and you will need to cover the shipping costs upfront (refunds for shipping costs may apply as needed).
Items must be unused and in their original packaging. We do not accept returns for:
Order Cancellation Policy
Orders Not Yet Shipped:
Orders Already Shipped but Not Yet Delivered: Cancellations will be processed as a return, and a 15% restocking fee will be deducted from the refund.
Order Processing Time
Orders are typically processed within 3-5 business days after payment confirmation. Special orders may require 5-9 business days. Weekend orders may experience slight delays, as our warehouse operates Monday through Friday, excluding holidays.
Shipping Costs and Transit Times
Free Shipping is available for all orders on hermanlamps.com.
We offer paid expedited shipping services to meet urgent delivery needs. Please contact us for more details.
All our products come with a 2-year warranty (excluding bulbs). Rest assured, if you experience any product issues during the warranty period, please contact us immediately at support@penmery.com.
Please send us details of the issue in the form of pictures or videos. Our customer service representative will respond within 12 hours to discuss the specific problem. If it's a part issue, we will mail new parts for replacement free of charge via express shipping. We also include 5-6 additional spare parts in the packaging of all products.
In cases where improper installation caused product contact issues, our technical experts will resolve the problem within 12 hours. (We strongly recommend using professional lighting personnel for installation.)
We are committed to solving customer issues because we value your experience with our products.
Enjoy free global shipping on every order, delivered fast, reliable, and right to you.
Shop risk-free with our 30-day return promise, love it or get your full refund fast.
Returning items is simple, start online, ship back, and get your exchange or refund.
Your payment is always safe with encrypted checkout and trusted, secure transactions.
The chandelier turned out really nice after installation. The hanging lines make the space feel taller, but the whole piece doesn’t look heavy. The alabaster shades have a soft translucent texture when lit, so the light feels cozy rather than too bright.
Everything from the smooth ordering process to the final build quality was top-notch. It looks amazing over my dining table. Solid quality and great company to deal with.
Solid metal frame and thick alabaster shades—this fixture is built for decades! No flimsy parts, all hardware is high quality, and the hardwire is secure. UL certified so I know it’s safe.
This chandelier is the focal point of my home, and I get compliments on it every day! It’s the perfect mix of organic and elegant, and the alabaster is timeless. Worth every penny of the $4299!
15 light 48” size is ideal for my 8ft dining table! The shades are 5” diam, perfect size—not too big or small. Light spreads evenly, no dark corners, and the alabaster softens the light perfectly.
Hand-carved natural alabaster, warm diffused glow, and timeless silhouettes — discover lamps shaped by light itself.
Rough blocks are hand-assessed at the quarry for translucence, structural integrity, and depth of colour within.
Diamond instruments slice the stone into workable panels, guided by its natural grain rather than against it.
Artisans turn, carve, and hollow each form by hand — responding to the stone's character as it is revealed.
Progressively finer grits refine the surface until the stone's interior luminosity is fully realised.
LED modules, solid brass fittings, and hand-finished hardware are fitted and inspected — each piece individually, never in batches.
You can cancel your order at any time before it has been dispatched. If you would like assistance with canceling your order, please contact us as soon as possible. However, once the order has been shipped, we are unable to process cancellations.
Important: You will receive an email notification once your order has been sent. After this point, cancellation is no longer possible. If you no longer wish to receive your package after it has been shipped, you can contact us to arrange a return once the package arrives.
We appreciate your understanding and are here to help! For any further questions or assistance, please reach out to us at support@penmery.com.
Firstly, you don’t need to worry about potential damage during shipping. Most of our products are securely packed in wooden crates, with additional protective layers such as cardboard boxes inside. This ensures that the products are well-protected and rarely arrive damaged.
Secondly, many of our customers have placed orders with us and have been highly satisfied with the condition of the products they received. Rest assured, we prioritize the quality of your purchase experience.
Finally, in the rare event that there is an issue with your order, we are committed to providing a prompt and effective solution.
Return Instructions
Of course you can, we can make the lamps to your satisfaction according to your needs.
We will send you the design drawing and give you confirmation, we will start the production after your confirmation, and we will send you the effect picture after the production is finished, and finally we will send it to you by express.
